| RSA TELESERVICES | ||||||||||||||||||||||||
| WORLD CLASS CALL CENTER CONSULTING SERVICES | ||||||||||||||||||||||||
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Over the last few years the importance of the quality of our customer contacts have become the cornerstone of our success in our everyday business dealings. The emergence of the call centre and the internet have allowe competitors to differentiate their service offering, by redefining within their industry, the process of customer relationship management and the basic principles underlying customer loyalty. The emergence of the internet and the effect of globalization has in effect facilitated the opening of new and foreign markets, with an unprecedented ease of entry. in many cases, the free trade agreements and the internet has removed barriers of entry of many competitors in our respective industries. The diversity and type of consulting services that we offer is in constant evolution, inline with the rapid changes brought about by technological advances in call centres and internet marketing. The success of corporations in today's modern economy will depend on their capacity and ability to evolve at the same pace as the rapid evolving business environment. RSA TELESERVICES gives you access to industry specialists that have followed closely the evolution of Customer Relationship Management. Industry veterans of customer service, call centers and the internet will help you decide the perfect blend of these customer contact solutions. Our consulting team has executed succesful mandates amongst an impressive number of companies in such diverse industries as finance and insurance, telecommunications, pharmaceutical and healthcare, call center outsourcing, retail and government. Our consultants also have proven track records and a solid experience in sales management, call center management, and have succesfully integrated the internet within coporations. | |||||||||||||||||||||||
| OUR CONSULTING INTERVENTIONS TARGET THE FOLLOWING AREAS OF EXPERTISE : | ||||||||||||||||||||||||
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* Customer Service * Call Centers * Web Integration * Competitive Analysis * Project Management * Call Center Set-Ups * Operational Reviews * Existing Call Center Enhancement Projects * Request for Proposals ( Call Center technology and Outsourcing Projects ) | |||||||||||||||||||||||
| CONTACT US TODAY !!!! | ||||||||||||||||||||||||
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Call Robert Acoca at (514) 630-7870 |
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